Mobi | Tele-Sales Representative

Tele-Sales Representative
FULL TIME

Kuala Lumpur, Malaysia Contact name: Rahtha Gurosamy/ Pradeepa Ramachandran Mail: hr@gomobi.io

We are currently on a hiring spree to recruit vibrant and energetic individuals for the Telesales Representative position who are passionate and ambitious in growing our company new product to the next level. The individual should have some experience in the job nature, is always striving to achieve targets, and is constantly hungry for knowledge. He or she should also possess a good customer-oriented attitude in helping customers by responding to their queries in an efficient manner. Think you have got what it takes? Apply now!

About the Role
  • Manage both inbound and outbound calls to achieve sales targets by providing an optimum service to customers.
  • Help customers find the best solution to sell their products in our e-commerce platform.
  • Attend to customers’ queries by providing accurate information and ensuring that queries are handled professionally.
  • Developing an in-depth knowledge of e-commerce platform and services offered, to make suitable recommendations based on customers needs and preferences.
  • Identify opportunities to cross-sell financial products to prospective customers.
  • Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales.
  • Take on ad-hoc projects/assignments.
What are we looking for?
  • Candidates must possess at least an SPM/O Level, Higher Secondary/STPM/A Levels/Pre-U, Diploma, or Advanced/Higher/Graduate Diploma in any field.
  • A minimum of one (1) year working experience in the telemarketing industry is highly preferable. However, fresh graduates are strongly encouraged to apply.
  • Strong proficiency in Microsoft Office applications (Microsoft Word, PowerPoint, Excel, etc).
  • Strong negotiation and consultative sales skills.
  • Excellent organisational and problem-solving skills.
  • Effective communication skills and exceptional customer service skills.
  • Deliver sales with outstanding levels of customer satisfaction in line with the company’s vision.
  • Knowledge in e-commerce business added advantage.
  • Great communication or interpersonal skills is a plus.
  • Able to communicate in English, Bahasa Malaysia, and Mandarin.

Eligible candidates can send your updated CV to hr@gomobi.io

Ready to get Started with Mobi?